Bookings · recovery

Catch the bookings that nearly happened

Most people who start a booking and stop were not time-wasters — they got interrupted. A kid yelled, the ferry was boarding, the card was in the other room. Glovebox quietly keeps those half-finished carts, nudges the customer back once, and gives you the rest from your desk.

On most booking tools, a customer who drops out at the payment step is simply gone — you never even knew they were there. Glovebox treats that as a lead, not a dead end. Once someone has entered enough to be reachable, the cart is saved, and you get a real chance to close it.

How it works

From drop-off to a second chance

01 Captured automatically Once a customer is far enough through the widget to have a vehicle, dates, and an email, the cart is saved on its own. Nothing for you to switch on mid-booking.
02 One honest nudge An hour or two later, if they have not come back, Glovebox emails them once — their vehicle, their dates, their quoted total — not a week of guilt-trip reminders.
03 Straight back to checkout The email carries a signed resume link, good for seven days, that drops them exactly where they left off — no re-entering licence details or rebuilding the cart from scratch.
04 Convert from your desk Recognise a regular or a phone enquiry in the list? Turn the cart into a pending booking yourself in one click — the customer gets their confirmation, you get the job on the calendar.

The nudge

“Still thinking about your Jimny?” — one email, an hour later, with a link straight back to where they stopped.

The email

A reminder, not a pester

The recovery email goes out once, an hour or two after someone walks away — long enough that they are not still mid-checkout, soon enough that the trip is fresh. It is sent on your brand and from your workspace, with the exact car and dates they were looking at.

It is on by default and a single toggle to turn off, per workspace. Carts that have already turned into bookings, or are more than a week old, are left alone — no chasing trips that have come and gone.

In your admin

Every near-miss in one list

Abandoned carts sit under Customers & leads with a count of the last week so you can see at a glance whether something on your site is costing you. Each row shows the email, the vehicle, the dates, the quoted total, and how far through they got — filter by how recent, how far they reached, or whether you have an email to work with. Where they came from (the campaign, the source) rides along, so you learn which channels bring people who nearly book.

Next step

Stop losing the easy ones

Ninety days free, no credit card to start. Put the widget on your site and watch the carts you never used to see.

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